Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
It is important that the NHS can use this information to plan and improve services for all patients. The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help provide a full picture. Information such as your postcode, Date of Birth and NHS number, but not your name, will be used to link your records in a secure system held by the Health and Social Care Information Centre (HSCIC), so your identity is protected.
Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure the NHS provides the best care possible for everyone.
How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.
We need to make sure that you know this is happening and the choices you have. If you want more information or want to op out of this service please ask a receptionst for more details.
Calls to and from the surgery are recorded for training and quality purposes.