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Flu Campaign
 

If you have a long-term health condition, are pregnant, have children aged two to four, or you are aged 65 or over, ask your GP or practice nurse about the free flu vaccine now!!!! 

Health commissioners and East Surrey Hospital work together to tackle busy winter period  

Dr Joe McGilligan, local GP and Chair of NHS East Surrey Clinical Commissioning Group (CCG), who pay for health services in the region, and Michael Wilson, Chief Executive of the Surrey and Sussex Healthcare NHS Trust, who run East Surrey Hospital, are appealing to residents with non life-threatening conditions and minor ailments to get advice first by calling the NHS 111 service.

 

Local people can get quick healthcare advice on how to deal with illness or injury by dialling 111, when it’s not a 999 emergency. The service is available 24 hours a day, seven days a week, 365 days a year and is free from landlines and mobiles. Callers can also get information on local health services and advice on illnesses and injuries.

 

NHS 111 is free and available 24 hours a day, 7 days a week for anyone who needs urgent health advice by dialling 1-1-1.

 

There also are a range of services that patients with less serious conditions can access, including:

 

  • Pharmacies – for advice on common health problems such as coughs, colds, aches and pains, and how to use your medicines

  • GPs – for a wide range of health advice and some minor surgery

  • Minor Injuries Unit at Caterham Dene Hospital for people aged 18 and over, open from 9am to 8pm, 7 days a week for:

 

  • Cuts and grazes

  • Sprains and strains

  • Broken bones (fractures)

  • Bites and stings

  • Infected wounds

  • Eye problems, such as infections or scratches

  • Sports injuries

  • Minor burns and scalds

 

  • Mental health – in times of crisis or distress please call: 0300 456 83 42. There is a SMS texting facility for people who are deaf or hard of hearing: 07717 98 90 24

Care.data

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that the NHS can use this information to plan and improve services for all patients. The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help provide a full picture. Information such as your postcode, Date of Birth and NHS number, but not your name, will be used to link your records in a secure system held by the Health and Social Care Information Centre (HSCIC), so your identity is protected.

Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure the NHS provides the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

We need to make sure that you know this is happening and the choices you have. If you want more information or want to op out of this service please ask a receptionst for more details.

 

Calls to and from the surgery are recorded for training and quality purposes.

Visit www.iwantgreatcare.org and leave your comments on the service provided at this surgery.

 

 

 

 

 

 

 

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website