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If you need advice when we are shut - PLEASE THINK BEFORE YOU GO TO A&E

Patients can get quick healthcare advice on how to deal with illness or injury by dialling 111, when it’s not a 999 emergency. The service is available 24 hours a day, seven days a week, 365 days a year and is free from landlines and mobiles. Callers can also get information on local health services and advice on illnesses and injuries.

NHS 111 is free and available 24 hours a day, 7 days a week for anyone who needs urgent health advice by dialling 1-1-1. 

There also are a range of services that patients with less serious conditions can access, including:

Pharmacies – for advice on common health problems such as coughs, colds, aches and pains, and how to use your medicines

  • GPs – for a wide range of health advice and some minor surgery

  • Minor Injuries Unit at Caterham Dene Hospital for people aged 18 and over, open from 9am to 8pm, 7 days a week for: 

  • Cuts and grazes

  • Sprains and strains

  • Broken bones (fractures)

  • Bites and stings

  • Infected wounds

  • Eye problems, such as infections or scratches

  • Sports injuries

  • Minor burns and scalds

Mental health – in times of crisis or distress please call: 0300 456 83 42. There is a SMS texting facility for people who are deaf or hard of hearing: 07717 98 90 24

  

Calls to and from the surgery are recorded for training and quality purposes.

 

Visit www.iwantgreatcare.org and leave your comments on the service provided at this surgery.

 

 

 

 

 

 

 

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website