Moat House Surgery, Merstham - Doctors surgery opening times and what to do when we are closed

Moat House Surgery
Worsted Green
Merstham
Redhill, RH1 3PN
Tel: 01737 642207

Are you a Carer?

If so then please let us know. We can then add you to our Carers Register.

Carer Information Packs available from Reception or speak to our Patient Services Manager for more information

SURGERY ANNOUNCEMENT

Our opening hours have changed. You can see a GP for an emergency appointment on a Saturday morning between 8.30am and 9.30am. You can also see a GP before 8am and after 6.30pm on selected days. See the opening hours section for more information.

From January 2012 telephone calls to and from the surgery will be recorded for training and quality purposes

Health Charities

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Marie Curie

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YouthHealthTalk

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Macmillan Cancer Support

One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

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Health Protection Agency

Current alert level: Level 3 - Cold Weather Action in one or more regions of England

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Levels of norovirus within seasonal norms

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Reception Times

Surgery Times

When We Are Closed

Reception Opening Hours

	Opening Times
Monday	08:00 - 18:30
Tuesday	08:00 - 18.30
Wednesday	08.00 - 18:30
Thursday	08:00 - 18:30
Friday	08:00 - 18:30
Saturday	08.30 - 09.30
Sunday	CLOSED

Late night and early morning appointments

We now offer booked appointments early in the morning on Tuesday,Wednesday and Thursday from 7.30am.We also offer appointments from 6.30pm to 7pm on Monday,Wednesday,Thursday and Friday evenings.These appointments are only available on a pre-booked basis and can be booked a maximum of 5 days in advance.

PLEASE NOTE THAT THESE SESSIONS ARE FOR ROUTINE APPOINTMENTS ONLY - NOT EMERGENCIES.THE SURGERY IS NOT OPEN FOR OTHER SERVICES AT THESE TIMES.

Emergencies will continue to be dealt with by the out of hours service in the normal way.

SATURDAY - EMERGENCY SURGERY

The surgery is open on a Saturday morning between 8.30am and 9.30am for emergencies ONLY.The telephone lines are not open,so please call into the surgery, book your appointment with the Receptionist and wait to be seen.The doctor will not see routine problems in this surgery.

If you need a doctor out of hours, you should call the surgery number - 01737 642207 and listen to the instructions.You can then choose to be put through to NHS Direct or Thamesdoc, our deputising service.You may also visit thr Urgent Treatment Centre at East Surrey Hospital.

Surgery Consulting Hours

	Morning	Afternoon
Monday	08:00 - 13:00	13:00 - 19.00
Tuesday	07:30 - 13:00	13:00 - 18.30
Wednesday	07.30 - 13:00	13:00 - 19.00
Thursday	07:30 - 13:00	13:00 - 19.00
Friday	08:00 - 13:00	13:00 - 19.00
Saturday	08.30 - 09.30	closed

WEEKEND & OUT OF HOURS SERVICES

If you need medical attention at weekends or out of hours, please ring 01737 642207. You will then be given the option to be transferred to NHS Direct or Thamesdoc, who will assess your call and give advice.

URGENT TREATMENT CENTRE

The A&E Department at East Surrey Hospital is for serious injury or accident or a sudden onset of a serious illness.

If you need help with a range of less serious conditions such as a sprain,cut,minor fracture,burns,bites,rashes etc. you should go to the Urgent Treatment Centre which is located next to the Emergency Department at East Surrey Hospital.

Please use the Urgent Treatment Centre wherever possible.

out of hours

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Further Information

Patient Participation Group

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services